A Brief Overview of Business Telephone Systems

Business phone systems are multi-line IT & telephone systems that are used in a business setting. They could be important systems for small businesses or hybrid systems. They could also be private branch exchange (PBX) systems that are designed for large scale business operations or VoIP systems.

In a Key phone system, the central user can check and control calls manually and directly using lighted line buttons. PBX systems have similar operations to the standard public phone system. In this type of system, calls are connected to dialed numbers automatically. Sangoma PBXACT systems are generally used in offices or businesses that need a dedicated phone exchange. They share a similar technology with central office phone systems. Some large and complex PBXs have more features and capability than public systems.

The ip pbx phones systems allow interconnections between telephones, modems, faxes etc in an office to create a phone network. The end points of network are referred to as extensions. PBX also connects to the public switched phone network (PSTN) so as to let in outside calls, which further get to the appropriate desk through extension numbers. Hybrid systems are a fusion of the features of the PBX system and Key system.

The voice over internet protocol (VoIP) system is getting more and more popular with larger internet broadband providers. In this technology, calls are made over the IP network instead of the PSTN. In a VoIP system, simple softphones with mics and earphones based on customized hardware devices or software are used. Compared to PBX, VoIP is much cheaper, thus many small business prefer it. However, as PBX can provide more features, many medium and large businesses prefer it.

To pick the right phone system for your business, you have to consider some minor and major aspects. The system should be in line with your business goals so it can give the right support. You should also consider other factors like the costs and latest technologies involved.

Some of the feature needs that you need consider before choosing a telephone system include access to auto call attendant, wireless IP phones, unified messaging ability, mobile softphones, hi-tech video conferencing features, paging facility and intercom, feature-laden conferencing tools and so on.

The advantage of having a stable and reliable telephone system installed is that it helps support the whole business efficiently, increasing productivity and cost-effectiveness. For instance, video conferencing unites several people from different locations, saving so much effort, time and money. Sometimes a combination of phone systems can be enough to satisfy your needs.